Oakridge Apartamentos

your phone that do nothing but look pretty. I don’t understand how a student housing complex can get away with having no WiFi when all the students rely on it for homework. My roommate will legit leave at night and go to Walmart to turn things in cause that’s the closest WiFi to us.

they let one of the office aides sign my room for the next year, so now I have to move to a new room. They close the pool for the "winter" at the beginning of September when it's still 80 degrees outside, because they're too cheap to leave it open any longer. I had an ant infestation in my room and when I put in a work order, they just left a can of ant spray at my door. They have cleaning checks but they sometimes don't even come check, then they will charge whoever moves in for the filth left there by the last resident, and they say the deposit is to pay for cleaning, but for the last 2 years my apartment wasn't cleaned before I moved in. I even had a huge mold problem in the shower when I moved in, and when I put in a work order they came and wiped the mold with a towel then left the towel on my counter. They will take every chance they can to save money, no matter how it effects the residents, and will take no actions to make the residents feel welcome. Please avoid signing a contract with them.

to my second point, management. They either know nothing or are so rude and unprofessional that you don't get the help you need anyway. Trust me, there are TONS of places better than this one...

that comes with it. The pool and hot tub are ALWAYS full of people so it's really a great place to meet people and to have fun and relax.

and matience here is awesome too! Anytime I’ve had an issue they have responded to me within a day and sent someone over to fix whatever the issue was. Overall, I would recommend living here for its convenience, price, and the reliable staff.

either closed, it's holiday, or they are out to lunch. Cleaning checks are a joke and you will get huge fines on the smallest things, despite having them cleaned in preparation for checks. You will get charged for damages that have been there for years (again I've been here for four years in the same room and been charged for things already reported as damaged - multiple times). Their online system for leasing and paying rent is never organized. I've had "late charges" applied to my online account for no reason and when inquiring the office about it, just been told "don't worry about it, your account is up to date" only to be charged the lump sum at the end of the year. Sometimes the website has been down and I've had to call 4 and 5 times to pay rent, wait on the phone forever for a representative to pick up from their corporate calling system saying "we'll call you back" with no return call or response and only to find out I’ve been overcharged. Another time I went to the office to renew my lease and to double check my information was correct, they couldn't find my files and when they did for my room and year, it was all the wrong information. Great place to live but seriously poor management. Poor organization. After five months, they still haven’t got the correct rent as signed in my lease and it is now habit to have to call the office, verify my previous receipts, and ask them again to update their records to no avail. Unfriendly to work with. It has been four years and nothing has changed. The community and amenities are the reason I stay.

"Well..... if it gets any worse let me know". The front office was never able to answer even the simplest of questions that they should know, such as "What is the process if I need to move out after this semester, halfway through my contract". They had to write down my name and have someone call me back 4 days later, then another person call me back an hour after that and correct what the first person said because it was incorrect. Lastly, they deal with problems on the property very childishly. Sending out a notification saying "Somebody thought it would be funny to run across the pool cover. Until the violators come and confess it was them, the pool and hot tub are closed". So because 1 person, who may or may not even live here, decided to be an idiot one night, they are punishing all 600 adult, rent-paying residents. I feel like I'm in 2nd grade again: "until somebody confesses to stealing the markers from the whiteboard, nobody gets to go to recess."