Do not live here
December 12, 2024 - Reseña de Apartments.com
Do not live here!
I lived here nearly 2 years ago. During my time, the property management team was so rude and unhelpful consistently regarding any maintenance issues or situations which required their help. Just today, after moving out in January 2023, they contacted me to let them know I owe them about $100. It is so unprofessional and ridiculous to request this one month shy of two years. I would've had no problem paying this if I had been notified in a timely manner. If you're two years ...
behind on your records, that's not my problem anymore that's theirs. I called this morning to inquire about the letter I received and why the 23 month delay, Liz at the leasing office was extremely rude, hostile and unhelpful. I wouldn't recommend this apartment complex when I moved out in 2023 and my feelings have only intensified. The staff is so unprofessional and rude. You're better off living, quite literally, ANYWHERE else.
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Property Manager Responded
January 21, 2025
Hi Kat, we sincerely regret to hear about your negative experience during and after your time with us. We understand your frustration regarding the delayed notice about the outstanding balance and your interactions with our team. We will review our processes to ensure situations like this are avoided in the future. Thank you for sharing your feedback, as it helps us improve for both current and future residents.
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