Save your time, energy, and money by living somewhere else
February 5, 2025 - Reseña de Apartments.com
Oxford Place is hands down the worst place I've ever lived. From day one, it was a disaster—I walked into my new apartment to find shattered glass all over the floor. That should have been my first warning. The buildings aren’t just old; they are dangerously neglected. Part of the roofing fell off and was never repaired, despite my multiple reports. The ventilation is awful, leading to severe allergy issues for both me and my partner. One summer, I had a mite infestation for about six weeks ...
because management never sealed cracks in the window frame and walls before I moved in. The exterminators couldn’t properly treat it because the mites were in the vents, so the “solution” was double-sided tape on the walls and vents. Then came the roaches that lasted for months—the first exterminator didn’t even know what kind they were and couldn't identify them. Eventually, a new exterminator identified them as German roaches coming from other units, requiring months of weekly treatments.
Basic living conditions were unacceptable. Hot water lasted barely 15 minutes, making showers a nightmare for multiple people. The garbage disposal stopped working every couple of months until they finally replaced it. Communication was non-existent—I once woke up to maintenance workers standing on my third-floor balcony with no prior notice. Another time, they entered my bedroom while I was sleeping one morning during a yearly maintenance check, then never actually completed the inspection.
The management and staff were another issue entirely. Employees gossiped about tenants, some racially profiled people at the pool, and others were just flat-out rude and condescending. When I escalated my infestation issues to Peak Management, I quickly realized they are basically a shadow organization with no real way to contact them. I also had a neighbor with a hallway security camera that kept track of when I was home, and another who smoked and blasted music loudly for months before management did anything.
Also, be extremely careful with these Google reviews. Some of them are literally the employees trying to bump up the score.
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Property Manager Responded
April 9, 2025
Sharee, we’re very sorry to hear about your experience. The concerns you’ve shared are serious, and we understand how frustrating this must have been. We want to make sure feedback like yours is addressed properly. If you’d be willing to discuss this further, please reach out to Peak Management directly at (248) 291-5615 or info@peak-management.com.
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