If you like the retirement home feel and enjoy getting ignored and lied to by your leasing office with delays on every email and question you ask them. This is the place for you!
In all seriousness, this is the WORST apartment complex I’ve ever lived in. To start things off, the first day we went to tour the apartments, the leasing agent was getting yelled at by a resident because the leasing manager, Claudia, hadn’t responded to her email request in over 2 weeks (this is a very common thing).
...We should’ve taken that as a red flag, but we know some residents can be difficult. We experienced this for ourselves soon enough. Claudia and Zaid, the leasing manager and agent, take 1-3 weeks to respond to EVERY question and inquiry via email. They never answer the leasing office phone.
We were also told extra parking was available during our tour prior to submitting an application. The day after we submitted the application and paid the applicable fees, the leasing agent said that no extra parking spaces were available. We let it go, and followed up 2-3 times with the office to see if anything opened since we were put on a “waiting list”. A year later, No spaces opened up, and the last two emails for our follow up that were sent were ignored completely by Claudia and Zaid. We just gave up at that point.
In addition, we were told during our tour that the apartments were built sturdy and it felt like “your neighbors weren’t even there”. WRONG. You can hear every little pin drop in someone else’s apartment. The floors are built so poorly that when you walk around it shakes the unit. We even got a noise complaint during holiday time when we had family over. It’s a HOLIDAY! Family will be gathering during those times. The office didn’t even call or email us to give us a verbal warning or to even get our side of the story when the neighbor who we know complained came out of his unit and screamed at my 7-year old nephew when we were walking down the stairs. They just gave us a Written Warning the next day. They really value “community”. Poor leasing office manager and agent, they really need to brush Claudia and Zaid up on people skills because they are losing residents. 4 other residents moved around the same time we did for these similar reasons!
On top of all that, there’s no gym. The property management company has a lot of work to do with this leasing office team. Im glad to be done and gone with this place! Stay away!
Please call us regarding our Parking Policy.