Poor Service
May 15, 2023 - Reseña de Apartments.com
As the latest review wrote, this apartment complex did a remodel in 2019 which involved the replacement of water pipes/plumbing throughout the entire complex. I have been here for 9 months, and have not gone a single week without seeing one of the pipes springing a leak. The apartments are not worth what they are charging, and I see the one posting on here has had an increase of $200 in less than a year.
Apart from the apartments themselves, the office worker is never present. Have an issue ...
that you need to address with the office? Enjoy seeing a piece of paper on the office door saying it will be closed for the day. They will then put up a new piece of paper the following day saying the office will yet again be closed.
The maintenance guy is a legitimate worker. I see him essentially everyday and he is desperately trying to perform maintenance on a crumbling apartment complex.
Places like this can only exist due to the severe housing shortage in the Monterey area. Avoid this place, if you can.
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Property Manager Responded
June 8, 2023
We deeply apologize for your experience and would love to hear more about where we fell short. Please reach out to our office Monday to Friday. Thank you.
Property Manager Responded
June 13, 2023
We would like to apologize for your recent experience and sorry to hear you were less than satisfied. We pride ourselves on our service and the high-quality standards we maintain and would like to make things right. Please reach out to discuss what occurred and how we might make it up to you
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