Cold pool, 72 degrees at 3pm.
April 18, 2024 - Reseña de Apartments.com
They claimed pool is 80 degrees but was cold to the touch from day 1. A pool thermometer shows 72 degrees at 3pm today. Complaints about the cold pool are left to a mysterious pool company to address. Had I known, I would not have paid luxury apartment prices.
Property Manager Responded
April 23, 2024
Hello, I am sorry to hear that the pool was not set to the right temperature and I appreciate you letting our team know. After we spoke, I contacted our pool vendor to take a look at the heater, as the pool should be right around 80 degrees. The heater should be working to get the pool back up to where it needs to be and our vendor is going to continue checking on it when they are at our community. Again, thank you for your honest feedback and we hope to make things right soon. If you would like to discuss this in more detail, feel free to contact me directly. -Diana S., Community Manager
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