Do not rent here
January 4, 2022 - Reseña de Apartments.com
I have been a tenant for an year from Dec 1 2020 thru Dec 1 2021. I a writing a review because it's a nightmare to get hold off them. I have recently relocated from NYC to Miami and hence I had to send the keys via mail when my lease terminated (in time). I received a security deposit which is about 900$ less (some deduction is justified) and the break down they have given me is ridiculous. Rent due 235$ while I had paid everything or give me a better explanation. Damages to the wood floors ...
(400$) which I cannot understand how because I had rugs everywhere in the apartment, when I left there were absolutely no new damages and it's not like I moved into a brand new perfect apartment w pristine flooring. They charged me for bulk garbage (100$ which is a bit much) which I would not complain about as there is some left over that I wanted to get rid off when I return however, there isn't anything that was outrageous in the garbage (it's my coffee machine, paper towel etc kind of useful stuff). Damages to refrigerators (50$)- for my 10 month stay and barely using refrigerator, how could I possibly damage the refrigerator, only they would know and again there was no explanation for this. And late charge, late charge for what? when I had put in the autopay. What late charges are you exactly referring to ? I wish they had taken pictures of these damages to show me what exactly they were referring to and I could've told them how it was when I started to rent the apartment.
So my point is, I absolutely do NOT recommend dealing with this building management or maintenance as this isn't the best in terms of service. It is incredibly frustrating to go through this. The only reason they were able to do this is because I wasn't physically there during the inspection. I have lived in NYC for 12yrs and I have never had this kind of experience ever before.
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