Horrific experience
August 15, 2025 - Reseña de Apartments.com
I signed a 7 month lease with this community and had nothing but terrible experiences from the date of signing. On the day of signing, I overheard the leasing agent and maintenance man talking about a unit that wasn’t ready for leasing. He advised her that it wasn’t ready to rent, further stating, “The door isn’t even up yet.” She rudely told him to “Hurry up and go get it ready,” as if she were scolding a child. Come to find out it was my unit that they were discussing. The agent was hesitant to ...
give me my keys, but I got them anyway, only to find the same maintenance man in my unit fixing said door. During my stay, I had consistent maintenance issues with my unit that weren’t correctly addressed until 1-2weeks prior to move out when a new maintenance team was hired. The office staff was and is extremely rude, condescending, and dismissive. They didn’t offer a resolution nor a different unit during my stay, outside of multiple pleas and them having multiple vacancies. Even after move out, I‘m still experiencing issues, now being told I can’t get a deposit refund because I didn’t provide a 60 day notice which was in-fact provided multiple times starting around 60 days after move in; to the old office staff who is conveniently no longer there. This was the shortest lease I’ve ever held, and by far the most horrific experience I’ve ever had. ZERO out of 5; I would NOT recommend this property to a dog, let alone another person.
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