Great management!
January 5, 2024 - Reseña de Apartments.com
I lived here a year ago so things may have changed since 2023 but overall this is a well-managed and maintained apartment complex. Management did change halfway through but both were great to work with. They do seem to be somewhat understaffed, as they will always do their best to help if you go directly to them, but asking them to get back to you on anything is usually iffy. Maintenance wasn't incredibly quick but still reasonable. Early in my lease, someone ran into the gate and broke it, and ...
it took so long for the parts to come in that it wasn't fixed until my lease ended, close to a year. I felt pretty safe in the garage and walking the halls late at night. However, my neighbor did see a homeless man walking around our floor once, and I did encounter a few right in front of the apartment as well as in the other building when one man slipped in and walked around for a while. The amenities and hallways were well-maintained and never trashed or dirty.
The few things I found annoying were the fire alarms and the package system. For some reason, we had fire alarms go off fairly often and stay on for a few minutes at a time, so I never knew if I was supposed to evacuate. There are simply too many package spaces available here: the downstairs mailboxes, package room, package locker, and apartment front door. The packages don't come together, even when the same mailing company delivers them, and sometimes you have to go to all four places to get your packages
This isn't the fault of the current management but when renovations were last done ie. repainting and refinishing, really cheap workmanship was used. For example, the door frame paint was smeared onto the white walls in multiple areas and the bathtub refinish was peeling everywhere. The location of this apartment also kind of sucks. The apartment is next to the railroad, so depending on which way you need to leave, you might get stuck behind the train. Unfortunately, that train sometimes takes 5 minutes and sometimes takes 30 (not joking I've gotten stuck behind it). And while there are some ways to around it you have to be able to see the obstruction ahead of time to use those.
My apartment was facing the hotel. adjacent to the railroad tracks, and there was definitely train noise, but I never felt like it disrupted me too much between my blackout curtains and the apartment's insulation.
Move-out was very easy and I didn't get any bogus moveout fees.
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