Stay away
September 2, 2019 - Reseña de Apartments.com
I am surprised by all the positive reviews. The very few positives here are proximity to the stadium, apartments are relative well sound insulated from each other or if someone else pays your rent, like corporate housing. If you are paying out of your pocket, stay away from it.
Negatives:
1. Maintenance - up to a month wait period from request to actual repair on nonurgent items like lighting.
2. Management - will not return your calls so expect multiple visits to the office to try and catch ...
the manager when she is actually in the office. Then you will be given a vague response to wait. Then you will try to catch her again in a week.
3. Tenants have extremely loud parties in the common areas (latest one on 9/1 on the terrace with hundreds in attendance and DJ/band keeping tenants up till 2 am in the morning). Remember, while taking your rent, apartment will also try to make money by organizing outside parties.
4. If you visit, do pay attention to overflowing trash bins, dirt on the carpets, puddles of rain water in the lower level garage.
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Property Manager Responded
November 19, 2019
Hello, Thank you for your feedback. We are sorry that we did not meet your expectations. Please give us a call at your earliest convenience so we can discuss this matter further. manager@pointe400.com, Phone (314) 241-4005.
Property Manager Responded
December 29, 2022
Thank you for bringing this to our attention. We appreciate your feedback. We are sorry you had a bad experience. We strive to do better so that all residents may have a 5-STAR experience.
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