I moved into Polo Green Apts. on the 'premise' that the 'premises' were maintained including weekly cleaning of the common lobby and laundry rooms which I have been cleaning for 2 years now. All the cleaning people do is empty the laundry room wastebasket and close the washer lid. No one ever mopped any of the floors, vacuumed the stairs or cleaned any windows. I was told the carpet in my apartment was new but when I moved in, I found extremely old carpeting in the LR/DR area. It was so old
...and stiff, complete with insects that I couldn't walk on it with bare feet. The only newer carpet was in the hallway due to the hot water heater flooding prior year so they only replaced the hallway, and the bedroom carpet was another color/texture from the others. When I complained, they lied that all of it was new. I had to legally set my rent up in an escrow account to get the carpet replaced. The bathroom tiles pop out randomly and stick to my shoes or feet while walking through. The stove was in such bad shape yet it took 2 months of calls/letters to replace . This complex ONLY swaps out appliances with vacant apartment appliances; all are 25 years old or more. The condensation from my refrigerator has ruined much of my produce. Insects everywhere. Washer/Dryer are SO old they shrink clothes on perm. press. Promised GSA outlets in the kitchen but never happened. Carports are filthy and people speed through here without caution from another complex. The balconies were recently 're carpeted' with a plastic grass that is always soaking wet resulting in difficulty to walk on it. Some of the 'Security' doors do not lock when closed. Lastly, the Manager at their other facility treats the tenants as if they were in a halfway house instead of their paying customers. It's no small wonder people trash the grounds and move out before their lease is up.
Max of 1. Carports included.