Far away from Luxurious
December 1, 2023 - Reseña de Apartments.com
I've been living is these apartments for 7 years, 6 years ago the original administration sold the complex to another company. Ever since, the administration has been chaotic and terribly managed. These apartments are advertised as "Luxurious" but clearly they have no concept of what Luxury is. Everything was cheaply built, and the apartments are not that old yet most buildings have mold. I have to clean the bathrooms every day, or else they get all black with mold. The maintenance and management ...
claim that the black building up is "hard water" and they refuse to do mold tests because it is too expensive. After the covid rent increase restriction, the administration raised $220 to rent on a monthly basis. I have mold, and the living ceiling area lights burned. When I signed the contract it said that all maintenance and light replacements are done by them. Now it is the renter's responsibility to buy them and replace them. They have a trash valet fee that it is mandatory, if your trash doesn't gets picked up you have to complain to the third party company because the administration says that it is the renter's responsibility even though I pay that fee to the administration directly. The administration is highly lazy, I've been at the office at 8am, 9am, and 10am and it is not open yet, buy 11am they go to lunch, and I've been at 12pm, 1pm, and 3pm and they are still at lunch, I've been at 5pm and it is already closed. They claim that they have different hours, but I can't believe that it is always closed. For the rent that they charge, the apartment's maintenance and management service should be better.
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