Pest infestation
February 10, 2024 - Reseña de Apartments.com
These apartments were fine when I first moved in last year. No major concerns or issues, Robin in the office is nice, and the maintenance guys are amazing. We are clean people and we’ve never had any uncontrollable issues until now.
Unbeknownst to my family and I there was a unit that had a critter problem. The residents moved out, the office treated that unit but not ours and now that problem is ours. That was two weeks ago. Our unit still has not been treated after requesting treatment and we ...
now have to wait another week before treatment can even BEGIN. Regrettably, we just renewed our lease for another year (before this problem began) and I’m expected to give birth any day this month unfortunately UNDER these conditions. It’s terrible! I’ve never experienced anything like this. I would think twice before even considering these apartments. Contact was made with office staff as well as the property manager prior to this review, and the only remedy offered until Tuesday were foggers, sealing cracks and bait for a unit that we already live in. We don’t feel safe, comfortable, or that our health is of priority. It’s really disappointing.
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Property Manager Responded
August 5, 2024
We are deeply sorry for the discomfort and stress the pest issue has caused you, especially at this crucial time in your life. We assure you that the well-being of all our residents is our top priority. Please bear with us as we rectify this problem swiftly.
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