I've lived here for 14 months and I am so glad to be getting out. First, they are not the best price. When there was a homeless community living alongside the complex the price was very cheap, but now they've raised the price HIGHER than complexes right by Angel Stadium with way more amenities. This place is across from a Motel 6; there's no excuse for that. Next, this place is NOT safe or secure. The gates never work allowing anyone to come in. My uber and lyft drivers always manage to get
...behind the gates to pick me up, every time. And I have only seen security here a handful of times. Maintenance here is THE BIGGEST JOKE! They never clean the gym equipment (it's really gross, I had to put in several maintenance requests over the course of 2 weeks just to get someone to put in more wipes to clean off the machines myself) and the trash rooms are always very smelly and overflowing (I've lived in several large facilities and say with absolute assurance Renaissance is the worst about this). On top of that they took ONE MONTH to fix my ice machine and TWO WEEKS TO FIX MY BROKEN FREEZER! They literally admitted to me that they just forgot about my case because "they were understaffed and had a mix up." Recently the wall in my hallway began to leak water from the ceiling. I called the emergency maintenance hotline and it took them 15 minutes just to get a technician on the phone; they wouldn't answer their calls. Even though it's classified as an EMERGENCY they took about half an hour to respond. And once again, did not fix the problem. I woke up this morning to water leaking EVERYWHERE in my hallway. Once again, they told the hotline they wouldn't be able to come out for half an hour "because they don't have the right tools." I even informed the hotline that I believe it's affecting my electrical (all appliances in my bedroom have stopped working), andddd nothing. Worst of all is parking. There are never any guest spots so if you ever want to have people over, definitely don't live here. To even purchase a second spot we had to wait for about 3-4 months on a waiting list! The apartment itself (when it isn't leaking or broken) is nice, which is why I gave this mess 2 stars instead of 1 but there always seems to be a problem because it was built cheap. Anaheim/Orange is a great place to live, but there are far nicer complexes than Renaissance.
Pets must be spayed/neutered.