Avoid at all costs!!!
November 19, 2024 - Reseña de Apartments.com
Avoid this place at all costs if possible. They ignore all service requests, even ones as important as black mold in your apartment walls that only worsened after your upstairs neighbors flooded your home. They look for any way to take your money. Rent is far too high for what you get. People get jumped and bang at your doors at all hours of the day/night, and trash service is one of the worst experiences I've had the displeasure of dealing with. I wish them the worst.
Property Manager Responded
November 26, 2024
Thank you for sharing your concerns. At Reserve at Park West, we take all service requests, especially those related to health and safety, very seriously. Regarding your mention of mold, our team promptly investigated and addressed the situation when it was reported, following all necessary procedures to ensure your home was safe.
We’re sorry to hear you feel your experience did not meet your expectations. We strive to provide a welcoming community and regret that you feel we fell short for you. We are always happy to discuss your concerns further to find a resolution. You’re welcome to reach out to us directly at feedback@blueridgecompanies.com with your best contact information, and a member of our team will follow up with you promptly.
Max of 3. | Restrictions: None.