Going to be honest here, the apartments themselves are gorgeous. One of the better apartments that I've lived in, but thats where the pros end. The property management is what ruins the experience. When I first met them, I thought "hey, these seem like genuinely good people" - boy was I wrong. They act incredibly nice and welcoming when you are checking the apartments out, but their composition completely changes after you sign the lease.
"Oh you've got a leakage in your apartment? Yeah we'll
...get that fixed up" - Literally never touches it
"The main lights were disconnected in your garage? Talk to the manager." *Talks to the manager, doesn't get it resolved for 4months*
"Garage floor covered in dirt from construction debris and walls not painted? No we already did that, we shouldn't have to do that again." *Clearly hasn't been done, takes multiple calls with management to finally get it fixed - after 3months*
And just so anyone is aware,
-if you leave prior to your contract ending, you still have to pay every single month left in the 1yr lease even if you have vacated the premises. Typically you'd lose out on the security deposit+ last months rent, but nope. Not here.
-Got a dog? Cat? Thats an extra months deposit they'll be taking + $50/month/pet that you won't be receiving back.
Oh but thats not the worst part. I had six 3/16" holes that I made to hang a few picture frames (that were okay'd to do per the lease). And after speaking with management, I was told it was fine, and asked if I could paint over any scratches/smears on the walls. Which I was perfectly fine with and complied.
"Oh wait, you were supposed to cover up those holes. Thats $250 that we'll be taking from your SD." Yup, something that will take no more than $10 worth of spackle and 5min worth of patching up somehow costs $250. "Oh whats that, you didn't remove every last dustbunny from your kitchen? Thats another $140 that we'll be taking for an 1hr and a half of cleaning fees" - name me one cleaner that makes ~$90/hr. What a joke.
Once again, the manager of the place is a pretty nice dude, but the Property managers ruin the experience. Absolutely would not recommend. Especially when you can find significantly cheaper alternatives in the area. Giving it one star for the nice apartment, would give 0 if possible.
