Careless Staff
September 15, 2024 - Reseña de Apartments.com
Been here for almost 2 years and it's only ever gotten worse. The office feels like it's never open as staff are too busy taking personal calls to help tenants. Maintenance is essentially a roll of duct tape in the form of a couple clueless dudes.
Property Manager Responded
October 1, 2024
We're sorry to see your customer service experience has fallen below our high standards of resident care. Our team wants to assure you that creating a comfortable living environment for all residents is a top priority for us. We’d appreciate another chance to improve upon our communication with you by speaking in person. If you’re willing to try again, we invite you to stop by the office so we may have an opportunity to talk through your concerns. If you feel uncomfortable speaking with our on-site staff, we encourage you to reach out to our corporate office.
Max of 2. We Love Our Pets at Rio Santa Fe.