Disappointment
July 17, 2019 - Reseña de Apartments.com
Was extremely excited to move into this building. I believe management changed in the middle of my lease, not sure if it makes a huge difference. Power outages were not reported for at least several hours after the outage occurred. Parking spots are a good price compared to other buildings, but a good price doesn't matter when you come home from work and there is another car parked in the spot you pay good money for, and that happened a number of times. Our heat didn't come out of one of our ...
vents until Derek came onboard and fixed it. That request was open for at least a month. Ralph and Karen are incredible, and the best communicators the building has. Fast forward to move out, which has been a disaster. We had our move-out scheduled for two months, and about three days before our scheduled day, the loading dock is under massive construction. There was no communication from management regarding that project, and I had to frantically email. Seems like that is a good thing to communicate with residents. We signed a contract via docusign that we accepted a cleaning charge of 90 dollars to guarantee no issues at move-out, even though our apartment was immaculate. Now we are being charged more for no apparent reason. Was just told that the charges stand, even thought there is no reason for the charges other than "they stand". I guess contracts mean nothing.
My previous apartment may not have been as aesthetically pleasing, but the communication was excellent. Not worth the aggravation of living here.
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