I lived at Riviera Pines for a year and it was the longest year of my life. The office workers know how to sound professional, but their actions say different. I had mold on my A/C vents, so I put in a maintenance request to check the inside of the vents because I was literally getting sick. Four days later, still no maintenance man, so I go to the office and tell one of the ladies my issue and she promises to have a guy at my apartment by noon. Still, NO ONE CAME! I went back to the office later
...and apparently the lady I talked to was off work at this point and no one knew what I was talking about. It took two weeks for a maintenance man to show up and check out my vents. The floor of my bath tub started chipping after a few months of living there, the A/C unit constantly kept freezing, and if you want to get in touch with someone at the office by phone, forget about it. You have to physically go to the office every single time in order to talk to someone and even then, things do get fixed. They apologize about the same problems over and over but never actually do anything to fix them. Maintenance is just horrible, they went through three different maintenance crews when I lived there because the apartments are so old that there is constant problems and everyone needs something fixed, but they never fix it right, they put a band aide on it until it breaks again. I regret living there just to save a few bucks, it's not worth it. I would rather pay $50-$100 more for a better apartment, with no mold, and reliable apartment staff. Good luck if you're still going to move here!
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