Where do I even start?!
The staff is super unhelpful and very rude! They shut off the water ALL day at least once a month apparently. Which is fine if you have a standard "9-5 Mon-Fri" job, but a lot of people work multiple part time jobs and it seems to be that every time I have a day off, the water is turned off!
If you get a package mailed to you, you have to go to the office to pick it up but they don't let you know if there is a package and they send it back after 3 days.
You can't get a
...couch into some of the apartments! We moved into a 2x2 apartment and we couldn't get our couch in because the kitchen wall was too close to the door. Our neighbors who live below us had to get theirs up over the balcony railing and through the patio door.
Parking sucks. You get one covered parking per unit but the "free parking" is not clearly marked and so where you could normall fit 5 cars, there are only 3 there. As a result, the cars park in the fire zone and end up being too close to the reserved spots to get your car out.
One month we received a very nasty email saying that rent was due on the FIRST of the month. We have never paid rent late and felt that the email was rude and like we were being attacked when we had done nothing wrong. So the next month we paid early, on the 30th. Two weeks later I arrived home to a bright red letter on our door. As I was walking up the stairs to this terrifying red letter,thinking about what we could have possibly done wrong to have gotten evicted, I was having a panic attack. It ended up being that we still owed money because they hadn't even finished posting the bill until the 2nd... even though rent is true the first. They sent us a bright red letter as if we were about to be evicted or as if they had tried to email us about it before and we hadn't listened. Our first notice was this terrifying red letter.
They FORCE you to pay for a gym membershipship every month.
Every month you pay for pest control and we still got ants in our bathroom... we don't even keep food in there or anywhere other than the kitchen. We told them about it and they didn't fix it for over a week at which point the ants spread to the kitchen.
They gave us one day notice that pest control will be coming.
The pipes scream. Every morning when my neighbors shower at 5:30 am, the pipes scream and scream. Maintenance won't do anything about it.
This place is the absolute worse. We only lived here 6 months and couldn't get out fast enough!
Max of 2. $350 pet fee for the first pet, $450 pet fee for two pets. $35/mo/pet. We follow all laws regarding service animals and ESA.