The apartments themselves are decent, and the location is great for shopping, grocery stores, etc, but the management is awful.
When we moved in, the rent on our 2 bed, 2 bath apartment was $850/month, which we thought reasonable. For an extra $100, you could get the cable/Internet package, but that was optional. We opted out.
Then the time came to renew the lease, and they hit us with a $10/month rent increase, which was no big deal, but the cable/Internet was now required and it was "only"
...going to be an additional $75/month. Now our rent was $935. We decided to stick with it, as we really didn't want to move again.
Fast forward another year, and the rent was going to go well above $1000, which was too much for us.
Rent should not go up $150 in two years, that's unreasonable. And to add insult to injury, they informed us that the water, sewer, and trash utilities which were previously paid by the apartments would now be charged on top of the rent.
Then you have the problems with the security deposits. Some friends of ours moved out several months prior to us and spent three solid days cleaning their apartment top to bottom. They got $40 back.
After we moved out, we cleaned everything on their checklist and we were still told we OWED an additional $80. I don't know anyone who has gotten more than a few dollars of the half of the security deposit that is refundable, so if you move in just kiss that goodbye.
Twice, they "lost" our rent check or deposit check, and only the fact that I religiously saved my receipts saved us from having to pay twice, plus the late fees.
If there's a problem with another tenant, they do nothing for fear of lawsuits. The people above us would throw trash down from their balcony, including dirty diapers, have loud parties, and smoke a truly heroic amount of weed. Police were called on several occasions, but complaints to management went unheeded. They make sympathetic noises at you, but that's it.
if you do have an issue, the only way to get a response is if you speak to someone in the office face to face. Messages and emails are ignored.
I honestly would not recommend living here under the current management company. Do yourself a big favor and look elsewhere.
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