Disgusting, roach infested, poorly maintained buildings
May 15, 2026 - Reseña de Apartments.com
Abysmal experience renting here. Trash and litter all over the parking spots and stained hallways, sketchy neighbors, and tons of homeless people right outside the gate. Roaches absolutely EVERYWHERE and NOTHING you do will get rid of them! Office staff is friendly because their paycheck depends on it but any maintenance will take 14 days minimum and probably won’t fix your problem. I can’t wait until my lease is up, avoid this complex at all costs.
Property Manager Responded
May 20, 2026
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at our community has not met your expectations.
Since our management team took over the property in October, we have been actively working to address longstanding concerns and improve the overall resident experience. We understand that changes take time, and we recognize that some residents have experienced frustrations that understandably impact their perception of the community today.
The issues you mentioned—including cleanliness, pest control, maintenance response times, and community conditions—are all areas that we take seriously. We have implemented additional measures to improve service levels, increase property inspections, enhance pest control efforts, and strengthen our maintenance processes. While we know there is still work to be done, our team remains committed to making meaningful improvements and providing a better living experience for all residents.
We appreciate ...
your kind words about our office staff. Our team genuinely cares about our residents and works hard every day to address concerns and improve the community. We understand that actions speak louder than words, and we are focused on delivering positive results.
We would welcome the opportunity to discuss your concerns directly and learn more about your experience. Please feel free to contact the management office so we can better understand the issues you've encountered and work toward a resolution. Please reach out to me at (737) 420-0080 so I can help with your concerns. Or, if it's more convenient, I'd love to have you stop by the office. I'm eager to connect and to offer my assistance.
Best, Sarah Z., Property Manager so
Max of 5.