STAY AWAY FROM THIS PROPERTY
March 20, 2025 - Reseña de Apartments.com
IF I COULD GIVE THIS PLACE ZERO STARS I WOULD . I’m currently a tenant on the property (also apart of the tenant board) and seeking the fastest way off this property. I’ve been here 5 years and didn’t have any problems until this new management company signed on to run the property (Franklin group) now we barely have a maintenance man so things are not being properly fixed. The doors , fobs and codes barely work & we have reported this problem multiple times. A resident was locked out until 7am ...
resulting in her sleeping in her car. We had a bad infestation of mice and all pest control do is spray and give you three mousetraps and tell you have a good day.Now it’s being brought to light that a tenant is having a rat infestation after being forced to live next door to a biohazard unit that no one wanted to enter. And management said it’s too expensive to clean. The unit was not cleaned until we threatened to call the news. The tenant property has been destroyed because of the rats and management did nothing but tried to point the finger at the tenant she was offered another unit right next to the infested one when appliances were pulled out in the new unit you can see that patched up holes which already showed the infestation had reached there so because she refused the unit and decided to move they are refusing to refund her the money for the months she was unable to live in the unlivable unit . THESE ISSUE ARE REAL AND ARE HAPPENING IN REAL TIME. PLEASE DONT MOVE HERE SAVE YOURSELF THE TROUBLE. DOCUMENTS ARE BEING FORGED PAPERWORK IS GOING MISSING AND THEY HAVE NO ANSWER FOR WHERE IT WENT. THE NOW HAVE A DAMAGE LIST WHERE THEIR CHARGING RESIDENTS FOR SIMPLE MAINTENANCE. Their charging for clogged toilets and more. THEIRS PROBLEMS LEFT AND RIGHT FOR ROACH , rats, saw tooth grain beetles, water bugs spiders . Don’t count on the laundry room because the washer and dryer’s are always broken . They count on 11 building to use 3 washers and 3 dryer. They don’t handle any situation properly protect yourself and your family for slum landlords like here you deserve better. STAND CLEAR OF THIS PROPERTY PLEASE. IM BEGGING YOU AND FORE WARNING YOU
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Property Manager Responded
March 26, 2025
We understand your concerns and we're committed to improving your experience in our community. We take your feedback seriously and have escalated your concerns to our customer service team at customerservice@fgcompanies.com. We encourage you to reach out to them directly for further assistance. Thank you for bringing these issues to our attention.
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