Awful place to live
June 27, 2025 - Reseña de Apartments.com
Do NOT move here. Looks nice outside, but it ends there. Our unit was filthy on move-in—mud on floors, scuffs, tape on walls. AC didn’t work, WiFi only works with their overpriced AT&T plan, and other providers aren’t available. Walls are paper-thin, dog poop is everywhere, and barking is constant. Management is a revolving door, maintenance is slow and careless, and we had people enter our unit without notice. Move-out was a nightmare—charged for damages we already documented, vague photos, and ...
zero accountability. Rent is way too high for the poor quality. You can do way better—this place is not luxury.
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Property Manager Responded
July 15, 2025
Hi there, and thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We know how important things like maintenance, communication, and consistency are when it comes to feeling at home, and your comments help us take a closer look at where we can do better.
We do strive to provide a consistent, high-quality experience for all residents, and we recognize that things don’t always go as planned. While every situation is different, we appreciate the opportunity to learn and improve from feedback like yours. If you’d be open to connecting further, our property team would be glad to talk through any remaining concerns.
Sincerely,
-The Seasons at North Aurora Team
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