I moved into the Sedona Ridge Apartment complex on a six month lease to see how things were. At first glance the apartments seemed nice and the grounds clean and well taken care of, but after that new apartment glow faded came the problems.
I discovered there were roaches coming into the building that didn't originate from my apartment. I called the staff and they said they'd send an exterminator out, but that he was only available on a set schedule so I had to wait over a week for him to come
...down. This worked for maybe a month, then the roaches returned. After multiple visits I ended up buying my own poison to kill them and after that I didn't see anymore.
The management staff was friendly and helpful, but the maintenance staff (except for the emergency guy) was terrible. When I first moved in I noted problems I saw in the unit and submitted it to the front office and figured the issues would be fixed,but trying to get them fixed was like pulling teeth. The maintenance staff never came to fix issues I filed requests for multiple times (even with management writing direct notes for me) and when they did come they never finished the job, leaving things half-finished and broken.
Worst of all was a set of neighbors that constantly fought, choking and hitting each other out in the common areas and in the hallway. One even broke the others' cell phone on my door and when I reported it to the staff I was told to call the police. Apparently someone else did since one day coming home from work the cops were in their apartment and then they vanished for awhile. I'd hoped they'd been evicted, but no luck there as they were back and must have thought I'd reported them since from that point on my car was attacked with eggs and smeared with dog crap constantly. It got so bad and the staff didn't do a thing, so that I had to park across the complex at the actual staff building to get the attacks to stop and these lasted up until I left.
Never have I seen jerks like that given free reign to drive out decent paying residents while they seemingly got off with at most a slap on the wrist. Because of this and the aforementioned reasons I could not recommend this complex to any potential renter unless they seriously clean up their act and deal with these jerks, get their pest control problem under control, and actually make their maintenance staff work for their money.
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