I LOVE living here!
November 9, 2016 - Reseña de Apartments.com
I've lived here for over a year with my husband and dog. I am so so so thrilled with the level of professionalism and service.
LOCATION: Perfectly located off exit 23 between Cornelius and Charlotte. Located in the park, the property is off a giant wooded circle. It's secluded and quiet but across the street from Harris Teeter, McDonald's, Publix, Starbucks, and multiple restaurants and shops. The only bummer is since we are so close to 77, it can get backed up at rush hour.
FRONT OFFICE ...
STAFF: Lisa, the general manager, is absolutely fantastic. I have had a couple minor issues and she has them fixed before I ever leave the office. I always bring my dog in there to say hello and no matter how busy she is, she always makes time to listen to any concerns I have just see how I'm doing. She truly cares about her residents and has a terrific team. Michelle is also great! I had some ants that were coming in from under the front door and the same day I had a maintenance man replacing the weather stripping AND someone spraying for bugs. I also mentioned that my dog was small enough to fit through the bars in the dog park and a few weeks later, they had installed a mesh lining so she (And all the other little pups) could enjoy it too. Now, THAT is customer service!
PROPERTY AND AMENITIES: The amenities are great! Free Starbucks coffee, fitness classes, tons of activities, dog park, valet trash, pool, and free breakfast every day. The pool and outdoor entertainment area are really nice as well. The property is beautiful and always so quiet! The only downside is parking, which fills up fast after work hours but Lisa has been working on getting that under control. The property is gorgeous and well-lit, which is important if you walk your dogs at night. The maintenance men are INCREDIBLE. I had an issue with our air conditioner/heater at around 7pm and within 15 minutes they were at the door.
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Property Manager Responded
January 5, 2018
Hello and thank you so much for taking the time to write such a nice review!! We are excited to have you here and thrilled you are enjoying your apartment home. We are always striving to make your living experience the best it can be, please do not hesitate to reach out to us if there is anything we can do to fix or improve your apartment home. We look forward to seeing you around at the Waterford at the Park community!
We’re a pet-friendly community that requires written approval and registration through PetScreening.com. Profiles must be renewed annually. Gather vaccination records, microchip info, and photos before registering. Restricted breeds include Chow-C...