Great Apartment...until you move out!
June 29, 2023 - Reseña de Apartments.com
I lived at Silverhawk from Nov 2019- June 2023. Overall, our living experience was fine. I mean it is apartment living so the interior is cheap, the management team/office staff is always changing, and you have loud neighbors, etc. I was happy living here until we gave our 30-day notice. Jorge and his office staff are clearly lacking training, organization and professionalism. The office staff was unclear from the beginning about what their move-out procedures were and what was being deducted ...
from my deposit. No one could really give me a straight answer about what to expect. In the end, they tried to charge me for nail/screw holes in the walls, a cleaning fee for the dirt and grime that had been painted over before we ever moved in and an ozone treatment because we had a cat. After putting up a fight and getting my relator involved, I got my full deposit back. In short, I do not recommend these apartments as long as Jorge is the manager.
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