Beautiful Location, Misleading Marketing
December 1, 2023 - Reseña de Apartments.com
I lived in the Skyloft complex owned by Greystar here in Asheville.
I want to start with the positives. The location is beautiful, convenient, and the advertised amenities can all be found as stated. The office staff and maintenance staff are helpful and responsive, if not well-supported by the corporate structure above them.
The negatives: the 1-bedrooms advertised at Skyloft are studio apartments. It isn't immediately clear from the floor plan that this is the case, but there is no door to ...
the bedroom: the whole unit is 1 room (plus bathroom). Despite this, the price is set for a 1-bed unit.
I moved to Asheville very quickly due to a change in career, and chose Skyloft because of the location. In retrospect, the price point and obvious disconnect between the stated and actual unit type should have warned me off. Now that I'm moving out, the parent company Greystar has overcharged my account and left the local team without any way to assist me.
While the on-site team is professional and friendly, the fact that this property is administered by a faceless property conglomerate should be considered carefully when choosing where to rent.
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