Solana Ranch Apartamentos

your lease due to COVID. There is no such thing as early move out, or an understanding staff. Like I said... ALL ABOUT THE MONEY

I can print because the WiFi isn’t strong enough to connect my printer wirelessly (my printer did connect wirelessly at Newman Hall). Management sends emails threatening us because some people do bad things, the most recent is them threatening us to pick up after our dogs, which is obviously a reasonable request. My issues are: 1.they THREATEN their residents and 2.There are wasps living inside the only “doggy bag” station in the dog run, so I just take bags from a different station and take them with me when I take my dog out. Before I moved in, I went online to make sure I didn’t have any unpaid charges, and I didn’t. During the move in process, an employee checked on her computer to make sure I didn’t have any charges before moving in, and I didn’t. I checked my online bill again a few days later, and they apparently got around to posting certain fees that should have been posted and paid for by the time I moved in. Therefore, I had to pay a late fee since they made a mistake. Upon moving in, the deadbolt lock on the door was uneven, making it impossible to lock, but my dad managed to fix it. When we were cleaning, my dad picked up the drawers in the bedroom so we could clean the carpet underneath, and we found a pair of men’s underwear. Considering I’m female, I can only assume this wasn’t a house warming gift from legends. I have friends who have had much worse issues that management/maintenance took their time to get to, such as a non-functioning door lock, so she couldn’t lock her apt when she left. They took days to fix that. Another friend had a flea infestation upon moving it and it was only recently resolved after she finally threatened them with their own contract. My only issue with residents is that there are several people who walk their dog without a leash, I love dogs but my dogs don’t love other dogs. If one day your free-roaming dog comes up to my dog’s face and she attacks it, is it really my dog’s fault? She was on a leash to prevent that.

covered in grass, when I asked them to tell the lawn company to blow off the patios that they left a mess they told me that was my responsibility. as much as they charge for rent they do the least to satisfy their occupants when confronted with an issue. Horrible service Poorly built Only concerned about the money

website wrote regarding this entire mess. Its ridiculous.

living in a cheap room without a kitchen, when they selected Legends to have their own FULL kitchen. Even though the buildings are no longer condemned problems still continue to arise. An article with more information can be found at the South Texan website. If you don't want to deal with poor managers that refuse to speak with residents, I suggest you go elsewhere. The customer service is even worse than the quality of the apartment!