I do not feel safe here.
November 28, 2020 - Reseña de Apartments.com
First a man tried to break into my bedroom through the window in the middle of the night. He was outside my apartment, beating on the window, which is single pane and flimsy. I called Solazzo’s security line, but they had nobody nearby and the man got away. Instead of putting bars over the window or replacing it with a stronger window, Solazzo management gave me a lock that you can buy on Amazon for two dollars. It only keeps the window from being slid open sideways, and doesn’t make any ...
difference if someone is trying to push the window in.
Then someone scraped my car in the garage and I asked management if they had security cameras in the garage that might have told me who did it. Management told me they do not have any security cameras in the garage. Lighting in the garage is also not good.
A few months later, someone ransacked my car, stealing items from it, when it was parked in the same garage. You would have thought that management would have known it was a good idea to install security cameras, but they still had none. So again, I can’t find out who the perpetrator is.
At the same time that management refuses to take security measures, they are squeezing current tenants with big rent increases. We are paying more money despite the fact that management has closed many of the amenities. I believe their rent increases illegally violate the limitations on price gouging that apply under the current state of emergency declared in California.
I can’t wait to get out of here in a few months. Management is greedy and does not care about the safety of the tenants.
Leer Más
Property Manager Responded
January 7, 2021
We regret hearing this feedback. At Irvine Company Apartment Communities, our goal is to offer residents convenience, connection, and simplicity– and we are disappointed whenever you feel we’ve fallen short. If there is anything we can do to help elevate your experience, please do not hesitate to reach out to our Resident Services Office. Best, The Solazzo team
Max of 2.