Disappointing management
November 1, 2022 - Reseña de Apartments.com
Been here several years, used to be a nice neighborhood and we enjoyed living here. Ever since the maintenance man, Gordon, who went above and beyond for residents, left in June, and management was changed around, the community has gone downhill fast.
The new maintenance guy is incompetent with a terrible "not my problem" attitude. Trash around the community and dog poop has increased at a ridiculous rate. The noise from cars is outrageous and goes unchecked. The police are frequent visitors in ...
the neighbor now, due to illegal activities in the building nearest the management office.
We have been waiting on some issues to be resolved by management we requested in May 2022, and it is now October 2022, with no response on when those issues will be resolved. You are required to pay full payment for services that are barely maintained (pool only open twice a week for half the summer with poor communication, the trash valet service skipping services multiple times a week for whole floors). Noise complains not taken seriously- told to report noise to the police, police's response was that noise complaints should be handled by management.
Have reached out to management to try and resolve these issues and others several times. Have been gaslit and told that things will be resolved at some point in the future with no plan or seemingly intention in place to do so. Management is often not in the office, gone for the day at odd hours and we are referred to maintenance, which is a joke.
Overall, disappointed, frustrated and looking to move.
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