DO YOUR RESEARCH - DONT RENT HERE
January 29, 2020 - Reseña de Apartments.com
I was extremely unhappy due to the fact that my car got towed about 3 weeks ago in the middle of the night. I live in a two bedroom apartment, but was only given one parking space for two cars. I came home one Friday and ALL the visitor parking spaces were taken which is where I usually park the extra car. I had the option to pay an extra monthly fee for another parking space, but with the high cost of this apartment, I already felt like I was overpaying on rent so of course I did not opt for the ...
extra parking space. Anyways, I went ahead and parked on the side of the street because I literally had nowhere else to park unless I were to illegally take someone else's parking space. My car got towed and I was told that cars are only towed by the request of the property.... So incredibly frustrating! I was late to work the next day and had to haggle with the towing company for extra 2 days, all of which would have never happened if Somerset Lakes didn't request for my car to be towed. This is just a way for Somerset Lakes to try to force me to buy a monthly carport for my extra vehicle which already is a ridiculous thing to have to do due to the lack of parking in a PRIVATE COMPLEX. This isn't Downtown Indy... I shouldn't have to be searching for 20 minutes for a parking space on the weekends.
I wish to be reimbursed for this massive inconvenience, but based off other reviews I've seen here, it's doubtful that it'll happen and that I'll simply receive a "We apologize for the inconvenience" sort of response. I plan on posting on every source of information to ensure that people realize that the beautiful views and spacious homes are NOT worth the stress and tiring conversations over minor issues that Somerset Lakes won't assist with.
For Somerset Lakes: If you wish to resolve this issue, please offer a reimbursement and I'll gladly reconsider my opinion of the complex/management. However, if you simply wish to respond and say "I'm so sorry for your experience" without any impactful action on your part, then you can keep your hollow words to yourself.
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