Terrible Quality
August 25, 2023 - Reseña de Apartments.com
While the staff is always friendly the units are in shambles. On tenant changes paint is slapped over the walls and baseboards without cleaning them first leaving the dirt, dust, and grime stuck to the wall without being able to clean it off. The AC units are extremely old and will run 24/7. The windows do not seal at all and have noticeable gaps that let air in and out. When there is monsoon rain the roof will leak. The carpet and pad combo is the cheapest possible, if there is any actual ...
padding under the carpet. Sonoma Ridge, and Thompson Michie the parent company, spend absolute minimum amount to make the apartments presentable on a walk through. Can't recommend not living here enough.
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Property Manager Responded
August 31, 2023
Hi, our team works hard to create five-star homes for all our residents, so it’s disappointing to see your negative perception of our community. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of the high volume. We’re sorry this was not your experience. Please bring these concerns to us at the leasing office to reach a resolution.
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