cannot even speak to a person at the property
July 12, 2021 - Reseña de Apartments.com
I have been calling to try and check for places to live and get transferred to a massive call center. Do all the interview stuff, then when I ask to speak to someone at property I get transferred back into cue for the call center again. Second lady argues with me about what menu choices I selected and proceeds to tel me how I am wrong.
Cannot even find out if the place has available apartments without getting aggravated, not a good business model
Property Manager Responded
July 30, 2021
Thank you so much for your feedback. We're sorry to hear you had a negative experience with our community. Communication with our prospective residents is important to us and we always strive to deliver the best service to anyone that contacts our leasing office. We would like to apologize if that was not the case for you. We would like the opportunity to change your mind and encourage you to give us a call when you have a moment. You may also email southsidecommons@tfjgroup.com. Thank you.
Max of 255. We have 2 pet limit per unit, breed restrictions apply. For additional details about pet policy contact us.