Hi,
I want to share few experience about this community. I hate to write long post, but I don't have any other way other than writing this.
I Liked the apartment initially, because, it is ok with the money we pay, but, the time changed/People changed/Policy changed.
Recently, Increased the rent, added the utility extra but, there is no development in the property,It is still same what used to be for last two years and the building getting old.
Also, I have recently moved to new unit in the same
...spring hill community and Received the security deposit refund for the old unit only 25% of the amount paid.
Rest of the amount deducted because, Carpet and duct clean(not sure what it means). There was a inspection scheduled before my move out and leasing manager came and inspected. she said everything looks fine.
but, Later, I was surprised to see the bill when I saw the charges.
1. Duct Clean for heavy odor throughout the unit.
2. Double Clean carpet-Stain.
3. Double clean matted carpet.
4. Deodorize carpet etc.
I understand that using carpet for an year having kid will have some stain which is reasonable. Also Remember there should be some normal wear/Tear which is acceptable of course, nothing can't be 100% perfect over age and every landlords accept that.
But, I am not sure about odor/Duct cleaning charge that they put in my security deposit bill which came around 450 bucks.
I cook everyday as usual like everyone does and sometime don't. I am not running any restaurant in my unit to cook heavy luxury meals to make it smell heavy. I was staying in the apartment/unit just for an year. Also, I stayed lot of other apartments which was more than two years and I didn't hear any complaint like heavy odor smell.
I spoke to Main office(Timonium) and Regional manager about the security deposit. The only answer I hear from them, I don't know and pointing each other. It is just plain white paper answer.
With that ,what I understood, first of all
1. They don't want to return the security deposit fully and trying to fix something to cover the security deposit.
2. Identify the reason to cover the security deposit which can't be refundable.
3. There is no proof that tells that apartment/unit has strong odor in the duct.
4. Good team work.
How this can be fixed. Also, I am afraid of staying in this community after seeing this incident. I am sure, they will do the same thing again for the new building when I vacate.
Max of 2. Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog* (less than 50 lbs) or 1 Dog* (less than 50 lbs) only. A pet photo and vaccination records must be provided showing all shots and vaccines for the pets are current. Applicant/Resident must sign pet adden...