Rip off
November 20, 2023 - Reseña de Apartments.com
Entire campus is a parking lot that turns into an ice rink in the winter. Trash collection is unreliable, resulting in a 10-15 minute walk to the dumpster via aforementioned icy parking lot.
You absolutely will NOT receive your deposit back, so whatever you pay upon move in, expect to pay $100-$200 more upon move out
Property Manager Responded
November 27, 2023
Hello there,
thank you for taking the time to share your feedback with us. We regret to hear about the challenges you encountered during your experience in our community, and we truly appreciate the opportunity to address your concerns.
In reference to the inconvenience you faced with the trash pick-up, we want to assure you that we take this matter seriously. Our team diligently processes work orders to address any missed trash pick-ups promptly.
Should you have any inquiries or require clarification regarding your security deposit, please do not hesitate to get in touch with us. At Springs at Apple Valley, we strive to provide above-and-beyond service. If there is anything else you need assistance with or if you have additional concerns, please feel free to communicate them to us.
Thank you,
- Your Springs at Apple Valley Team
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