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December 9, 2021 - Reseña de Apartments.com
If you're looking for a place that turns a deaf ear to Legitimate concerns....your search is over. If you're looking for a place that does NOT abide by the lease that you signed....your search is over. If you're looking for a place that could care less that because of strays being fed, now you have fleas in your apt., the stench of cat pee etc is overwhelming, you are serenaded with cat fights at night...your search is over. If you're looking for a place where office staff pretends to be ...
efficient only to your face & doesn't give a rip....your search is over. If you're looking for a place that says they'll hear your concerns only because they have to & then blow it off....your search is over.
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Property Manager Responded
December 15, 2021
Dear Sylvia, We apologize if we've failed to meet your expectations and sincerely regret that our customer service has not exceeded your expectations. Our staff members are professionals dedicated to service excellence, and we strive to provide our residents with exemplary care and attention. We'd like to discuss your concerns further in an effort to move forward with solutions. Please allow us the opportunity to regain your confidence by stopping into the office or contacting us at (855) 998-6426 or Info@StJohnsLanding.com. We hope to hear from you soon.
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