Do NOT Live Here
January 16, 2020 - Reseña de Apartments.com
When I moved into the apartment, there were GIANT streaks of paint on almost every wall and some holes unfilled. I am not a picky person, but these were glaringly obvious and definitely not worth the price I was paying for the apartment, so I politely asked to have it touched up. Maintenance showed up and I hear them talking about badly about me outside my front door (mind you, I have not even met them at this point- just emailed a paint request). They proceeded to continue talking badly about me ...
and their boss in my living room while I was in my bedroom and then laughed at how bad the apartment looks.
On top of this, they also charge an exorbitant amount of unnecessary fees, but I have a character limit here so I'll leave it at that. Look elsewhere!!!!
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Property Manager Responded
February 26, 2020
Thank you for sharing your feedback. It is an essential part in continuing to improve our community for everyone!
It is upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to apologize for the issues that you experienced during your time with us. Some of the painting issues are something we are currently working on more effectively by working closely with our maintenance staff. That said, we are sincerely sorry that you had to experience what you did. We value our residents and we are dedicated in providing the community with an experience to remember!
Property Manager
Property Manager Responded