Verified Renter
June 7, 2026 - Reseña de Apartments.com
Laminate clean up This feedback is in regards to the laminate replacement in my bathroom following the toilet repair. Zino was GREAT and fixed everything thoroughly and immediately! However, the contractor who installed the new laminate left a significant amount of adhesive residue on multiple surfaces. I even had to cut glue out of my carpet. There was residue left on the door handles, fixtures, the bathroom sink, and various items he moved around. It appears the installer failed to remove ...
sticky gloves/shoes or wash his hands before touching items. Additionally, the new trim that was added does not match well, has a crack in one area, takes up an inch of floor space, and it looks like a piece of trim from my cabinet was removed and not replaced possibly. While I am grateful for the quick repairs, I hope there will be better post-job cleanup, glove management, and attention to detail next time. Thank you for your consideration! :)
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Property Manager Responded
June 16, 2026
Just a quick note about your review regarding the vinyl flooring we installed a while back. So sorry we didn't catch this sooner, I would've totally gotten on it right away!
I definitely want to get those repairs sorted for you. Would you be able to shoot over some photos of the damage? It'll make it way easier when I talk to the install company about it.
Also, I've rescheduled the carpet cleaning, and they're all set to be there tomorrow afternoon.
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