Look elsewhere!
June 24, 2026 - Reseña de Apartments.com
I applied in April and paid the application fee. No response from Highline. I left 5 messages, wrote emails, no response. I called their parent company and they said there was staff turnover and that's why no one responded. I emailed and spoke to Adriana at the Highline and only received excuse after excuse. No update on my application, no apologies, no idea if Iwould have a pkace to live. I left messages for Wisconsin Management and, again, no response. Very unprofessional, very poor ...
customer service.
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Property Manager Responded
June 26, 2026
Thank you for taking the time to share your experience. We're sorry to hear about your frustration. As an affordable 55 community, applications require income and eligibility verifications, which can sometimes extend the timeline as we work to ensure all compliance requirements are met. That said, we understand how important clear and timely communication is, and we apologize that this was not your experience. Our team will be reaching out to you today with an update on your application and to answer any outstanding questions. We appreciate your patience and the opportunity to reconnect.
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