Honest Review- i would put negative stars if i could
May 8, 2026 - Reseña de Apartments.com
I have lived at this complex for the past 5 years and the past 3out of 5 years have been horrible. The front desk staff is incredibly rude, do not care about the tenants and the front office manager, CHLOE is something else. She refused to speak to me on "her off day" when my AC unit went out during THE HOTTEST WEEK last summer 2025. Mind you, this has happened every year I have lived there and they refused to replace the unit, which is what was broken. Last year I had to personally go stay at a ...
hotel after 2 weeks of no AC. not even an AC Window Unit. they did not offer me one at all. When I was crying in the front office explaining how miserable it is, and I have two service animals, not one of them cared. Ola threatened to call the police because I was crying and asking what they could do to fix it and they were not prioritizing my emergency of the ac out. Once I moved out, a lot of extra charges were on my moveout inspection.
$30 for not replacing the burnt out light bulbs. Which they will do...for $10 each. So no, I was not replacing burnt lightbulbs that I HAVE been replacing for 5 years.
Charges for maintenance issues that were never resolved, somehow came up with 119 issues in my apartment upon moveout inspection.
I will repeat so many times.... DO NOT RENT HERE.
along with all those issues, don't get me started on the insanely overpriced place that doesn't have any working amenities. the second pool has not worked or been open within the 5 years I lived there. the main pool at the front is small and the hot tub never works. Very overpriced and has gone SO DOWN HILL. I am not saying its RPM Living. I am saying it is Chloe the front office manager, and her lack of respect, empathy, and understanding. Please do yourself a favor and do not rent here. I am warning!!
PS: The only decently nice person in that office is Elizabeth.
Everyone else is horrible and on some kind of power trip.
Thank you to Elizabeth for being the only kind person in that entire staff
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Property Manager Responded
May 21, 2026
Hi there. The well-being and comfort of our valued residents are our top priorities, and we aim to resolve service requests of this nature with the utmost care and urgency. It's important we mention here that the names you've referenced in this feedback belong to past team members who have not been present in our community for nearly three years. We'd also like to clarify that many of the concerns you've mentioned occurred prior to our new management's arrival in October of 2025. Specifically, the HVAC issue occurred under previous management, and our records reflect that delays were caused due to the team not being granted access by you to your home when they arrived to perform repairs.
It's very important we clarify here that we strive to treat others with kindness and respect, and are committed to handling concerns with professionalism. This is a courtesy we ask our residents to keep in mind as well when interacting with our team members.
We take great pride in ensuring that our ...
amenities stay in tip-top shape. Our lower pool has been fully operational for many years and is the site of many fun-filled events, besides a brief closure during 2025 for replastering work.
We're committed to ensuring that all final statements accurately reflect the condition of the home upon lease conclusion, as well as any outstanding items left on the former resident's ledger. Your move-out inspection included 119 total images, each labeled by “issue number” for organizational purposes only. This numbering does not indicate that every image represented a chargeable issue, and we encourage you to revisit our CommunityCare.RPMiving.com site if additional support is needed. We sincerely wish you the best moving forward in your new home.
Property Manager Responded
May 21, 2026
Hi there. The well-being and comfort of our valued residents are our top priorities, and we aim to resolve service requests of this nature with the utmost care and urgency. It's important we mention here that the names you've referenced in this feedback belong to past team members who have not been present in our community for nearly three years. We'd also like to clarify that many of the concerns you've mentioned occurred prior to our new management's arrival in October of 2025. Specifically, the HVAC issue occurred under previous management, and our records reflect that delays were caused due to the team not being granted access by you to your home when they arrived to perform repairs.
It's very important we clarify here that we strive to treat others with kindness and respect, and are committed to handling concerns with professionalism. This is a courtesy we ask our residents to keep in mind as well when interacting with our team members.
We take great pride in ensuring that our ...
amenities stay in tip-top shape. Our lower pool has been fully operational for many years and is the site of many fun-filled events, besides a brief closure during 2025 for replastering work.
We're committed to ensuring that all final statements accurately reflect the condition of the home upon lease conclusion, as well as any outstanding items left on the former resident's ledger. Your move-out inspection included 119 total images, each labeled by “issue number” for organizational purposes only. This numbering does not indicate that every image represented a chargeable issue, and we encourage you to revisit our CommunityCare.RPMiving.com site if additional support is needed. We sincerely wish you the best moving forward in your new home.
Property Manager Responded