Upon coming to look at the place, Adisher at the front office was very sweet and was more than happy to show us around the property. We loved the unit he showed us, and didn't mind at all that we would be near the freeway. The staff seemed friendly and welcoming, but that all immediately changed upon moving in. And when I say immediately, I mean immediately. When we came in to sign the lease, Andrew at the office gave us attitude because he was on his lunch and didn't want to help us. There was a
...sign on the door that said "be back at 1" and at 1:30 he still wasn't back, then he acted as if we didn't know how to read and said "that definitely says 2, but whatever." After this, just after one week of being moved in, Angelica called and was extremely rude to me regarding my rent check. Even though I told the office to discard the check I gave them before rent was even due, since it was for a closed account and I had already paid rent online, she still called me the next day and told me I needed to leave work early to come down there before they closed or they were going to charge me $100 more for rent. And with absolutely no hesitation. As soon as I answered the phone she had a rude tone with me. Then, After we asked Adisher for a parking permit for our vehicle, and he stated "you don't need one" (only because he had just clocked out and didn't want to go back into the office to get us one) both of our vehicles were towed!! We had to pay $900 to get both vehicles out, and The Streams is refusing to cover any portion of it, even though they denied giving us a parking permit and told us that we did not need one! I have only lived here 2 weeks and I am already afraid for what the next year has to offer. Not to mention, each unit only gets one assigned parking spot, and there are about 7 permit parking spots, and the rest is street parking. And when there are 3 apartment complexes totaling over 600 units of people looking for a parking spot, you end up having to park over a mile away from the complex every single night in order to park your car. You literally have to get an uber from where you parked your car just to get home, unless you are okay with walking over a mile at 9 PM after you get off of work. Do not do it! The units are nice, and the complex is pretty, but the service is awful! I work in the industry and would never in my life treat my residents the way they treat them!
Max of 2. 2 pets per unit only; Deposit and Rent charged Per Pet.