Security Deposit Issues
August 21, 2017 - Reseña de Apartments.com
I lived there for two years with really no issues. I gave them plenty of notice that I was leaving. My apartment was clean when I left and they said they would get back to me on my security deposit. I call them and the file has gone to corporate that they have no information for me and I am told I now have to call corporate to find out about the deposit, even though I did not deal with corporate the whole time I lived there. They are good at taking you money up front, but communicating with me ...
about my balance of my security deposit is a total joke. It has been one month now and still nothing.
Also, be prepared for some hidden fees in the end that are not in your contract. There is a professional cleaning fee so they clean your apartment even if you clean it so don't bother. There is a carpet cleaning fee and then a fee to repaint the apartment. There is typically a wear and tear especially for painting and I should not have been charged a fee for this. Just be prepared to have problems when moving out with the security deposit.
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