Terra at Highgate Apartamentos

coming home from work and they did nothing about it also took them a week to come and fix that. All the good people that were working here and actually helping are leaving. ITS NOT WORTH MOVING HERE!!!

closed I am happy and comfortable to say it's much safer place to live. Keep up the good work for I know they have more plans to improve the quality of life for their tenants and the community as a whole.

disgusting water backing up into the sink, it was impossible to use the kitchen. The dishwasher wasn't even secured under the counter so it moved around. Roaches were everywhere—in the microwave, inside the oven, in the beds, the sofa... And my apartment always smelled like weed from the neighbors. Every time it rained, water ran down the wall. There was mildew and cracks in the ceiling where the leak was. I submitted numerous work orders for issues in the apartment and they would mark them complete when they were never addressed. The only issue addressed was the AC, but every time I called or submitted a work order, it would be weeks before the AC company would finally show up and put a bandaid on the problem, only for it to stop working again 2-3 weeks later (I don't blame the maintenence crew for this). I was told by a neighbor that the people who lived in my unit before me moved out after 2 weeks because the roaches were so bad. I finally moved out with a month and a half left on my lease. I emailed the CEO of Operations who had the property manager call me. Shandra verbally assured me that I would be released from the remainder of the lease (1 1/2 months) with no money owed and that my deposit would be returned. My rent account is still being charged and no one will reply to my emails asking for confirmation of our conversation in writing. When I moved out, I had to throw out my sofa, beds, clothes, and expensive bags. The Park at Highgate was horrible for my mental health and has cost me A LOT of money to replace things I had no choice but to trash. Do not move in here, even if it's only temporary. It's been a nightmare.