New Management Issues
December 18, 2025 - Reseña de Apartments.com
This was a wonderful place to live but the new management company has made the transition a complete nightmare. I have spent hours fixing information and receiving naggy emails or texts. Nothing transferred correctly and they are challenging my valid renters insurance. They will probably raise rent significantly as well. I am seriously considering moving at the end of my lease. I hope this gets better. It is a lovely place to live. I would suggest waiting at least a year to see if the new ...
management company continues to be this bad.
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Property Manager Responded
December 29, 2025
Thanks for your input and for sharing that you've been frustrated with our team and the experience you've had making this community your new home. Please allow us to make things right by calling us at (425) 671-9013. We're here to help!
Property Manager Responded
January 7, 2026
Thank you for taking the time to share your experience and for your kind words about the community itself. We truly appreciate you recognizing what makes this a lovely place to live.
We sincerely apologize for the frustration you’ve experienced during the management transition. We understand that changes like this can be disruptive. Your feedback regarding communication, information transfer, and renters insurance verification is taken very seriously and is being actively addressed as we continue to refine our systems and procedures.
Our goal is to improve each day, reduce unnecessary communications, and provide the level of service our residents deserve. We genuinely hope you’ll begin to see positive changes soon, if not already.
Thank you again for your honesty and patience during this transition. We value having you as part of our community and hope to continue earning your trust!
Property Manager Responded
January 7, 2026
Thanks for your input and for sharing that you've been frustrated with our team and the experience you've had making this community your new home. Please allow us to make things right by calling us at (425) 671-9013. We're here to help!
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