The marketing that Tesla states is all meaningless words and their actions prove this fact. Their own rules that are in the lease that everyone signs states that “Any party or gathering may in no way be so large in size or noise level as to infringe upon the rights of your neighbors.” They also state that Tesla “will do everything that we can to enforce and uphold these rules so as to protect these rights, including warnings, fines, privilege restrictions; up to and including possible eviction.”
...They also state that there are quite hours from 11 pm through 7 am every night. But, Tesla does not enforce these, nor do they do enough to make the violators follow them. For years, my neighbor has had excessively loud gatherings going until 2 and 3 am and violating all of these noise rules. For years I have filed in writing and verbal complaints, first to the low-level staff, then to the manager on sight and finally when still nothing was done to effectively resolve this, to the Senior Regional Manager. She has had several emails from me telling her about how these same tenants wake me up in the middle of the night with boisterous behavior that sounds like they are having a wrestling match and slamming against furniture that is hitting the walls. I can hear this and their excessively loud voices and it wakes me up out of a sound sleep even over the sound of a very large and loud fan (not a quite ceiling fan). It is detrimental to a person’s health when they go 5 and 6 nights in a row without as much as an hour or two sleep each night. This goes on during the work week and I have to work the next day. This lack of sleep as adversely affected my work performance, and also affects my personal life as I am very tired all day. These neighbors also break the rule and leave trash and refuse on their balcony outside as though it was a dumpster, this trash has been there every single day for years and the only time it is removed is if I complain, which I have to do over and over and over, and then two days later more is back and stays there for years. These people that are breaking these rules DON’T EVEN LIVE HERE and are not on the lease but are guests of the tenant. They apparently have a few days off of work and they come over to a place that they don’t even live and are loud waking me up when I have to work and they have MORE RIGHTS than I do, a paying customer. And Tesla does absolutely nothing to be sure this does not continue to happen or follow up with me.
Property Manager Responded