? 1 Star – Unprofessional and Unfair Treatment
February 2, 2026 - Reseña de Apartments.com
As a resident, my experience at this apartment complex has been extremely disappointing. Maintenance requests consistently take far too long to be handled, and when they are addressed, the maintenance staff often make light of or ridicule legitimate concerns, especially when we report loud noises coming from appliances.
Instead of taking our concerns seriously, management responded by issuing a lease violation after we contacted the office for help. This felt less like enforcement and more like ...
intimidation.
We also went more than three weeks without hot water, despite submitting multiple requests. Only after reporting the issue to code compliance did anything happen. Shortly after that, we received the lease violation, which strongly suggests retaliation for speaking up about a basic habitability issue.
Tenants should not be discouraged or punished for requesting repairs or reporting serious problems. Based on the lack of professionalism, delayed maintenance, and how management handles resident concerns, I would not recommend living here.
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Property Manager Responded
February 10, 2026
We always value feedback, as it guides our decisions for the future of our community. With that said, we do not have any complaints regarding hot water, and our maintenance requests are addressed promptly. Is it possible you intended your review for another community with a similar name? We would be glad to assist you however we can at archer@alvmapts.com. Thank you.
Property Manager Responded
February 17, 2026
Thank you for sharing your feedback on our maintenance service. We work hard to make sure our service orders are resolved in a prompt and efficient manner, and we haven't had any issues with hot water recently. With that said, we cannot identify you based on your review, and we would be more than happy to speak with you further to ensure your comfort improves going forward. At your earliest convenience, please email us at archer@alvmapts.com.
Max of 255. We happily accept up to 2 pets per home with no weight limit. We have a one-time non-refundable pet fee of $400 per pet and a monthly $20 pet rent per pet. Breed restrictions may apply.