Falsely claims they are a gated community and excellent trash service
June 27, 2025 - Reseña de Apartments.com
I have lived here for over 620 days. The gate has only been operational for about 60-90 days of my stay. Most recently was the longest stretch of the gate working. They installed an app that allowed residents to open the gate via phone. Even during this time, they left the exit gate opened which caused multiple dangerous near miss accidents in the community’s main intersection. As of the past 3 days, all residents have been locked out of the app and the gate has remained open once again. They ...
still continue to claim they are a gated community while charging the prices but not providing the minimum service and security that it requires.
Secondly, which is not as big of a deal, but still frustrating. The trash valet requires us to put it out around 5-7 pm. They have routinely missed pickup on multiple days resulting in trash pile ups. When they do finally come around, they charge a fee for the amount of bags they carry. I have also spotted them making their route at 1:22 pm on weekdays, which is 3 1/2 hours before residents are supposed to be putting it out.
They also removed the trash bins in the main dog area, so now you have to carry the dog waste with you to your apartment. (Most residents don’t even pick it up)
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Property Manager Responded
March 19, 2026
We're sorry to hear about your experiences with the gate and trash service. We understand your frustration and we're committed to improving these areas. Your feedback is valuable and will be taken into consideration as we strive to enhance our services. We appreciate your patience and understanding.
Max of 2. $150 for second pet.