If I could give zero stars I would...I don’t even know where to begin. First moving in, I was told 4 different apartments I would be moving into. Finally they settled on one for me...I was told I’d have a storage unit, nope. I had a wasp nest inside a closet in my house in the summer, called the office multiple times no one came to fix it. My dad drove over an hour at night to knock it down. Next, my heater broke in the dead of winter, on a Friday afternoon. Nothing they could do for me
...until that Monday. I was brought a space heater that didn’t do anything for me. My house went from 75 to 21 degrees by Monday. I called to let them know the space heater was not working and was told by someone that I should use the stove if I am that cold. They did take $100 off my rent, but only after I went to Ross Township Code Enforcement office. After all that, there’s more, I hear something in my kitchen believed to be a mouse. Called for 2 and half weeks for someone to come in and put traps. Again, no assistance from the apartment, my dad came and we paid with our money for traps, along with other things to fix many holes the size of a fist. The rodent had been chewing through the walls. The rat was finally caught on a trap. Once again no help from maintanance or the apartment. My parents came over to help me. Lastly, yesterday that just put the icing on the cake, I went to pay my rent and the preferred employer discount is just gone. So I email management to ask what is going on and they say it was discontinued...I was never notified about this change and there was no explanation in the email. Just simply it was discontinued. As many others have said poor management, but this new manager is by far the worst. No class or customer service experience. You pay a lot of money to live here and should be treated as if this a welcoming community and a home. Also for how much we pay, the gym is dirty, small, and smells like moth balls with rusting equipment. I have lived in other Morgan communities where everything was well kept, new,and professional staff. I wouldn’t even hire any of these people to work at McDonalds let alone an apartment complex in the north hills area.
Max of 2. | Restrictions: None.