We lived here for a year in one of the apartments and left largely disappointed with the place. I'm giving the place one star for two big negatives and an overall lack of redeeming qualities to balance them out: the buildings are incredibly poorly constructed, and you should fully expect to be charged damages for normal wear and tear.
First, the building construction: If you have neighbors above you, you will hear ever footstep they take and every time they use the restroom. If they have friends
...over or children, expect the noise to be unbearable. Hearing how loud our upstairs neighbors were, we were very conscious of our own movements through the apartment. However, we still received numerous noise complaints from below. It's really just a factor of the poor building construction, which does little to isolate people going about their normal lives.
Next, the security deposit: Normally you'd expect this to be used for damages. At the crossings, the deposit will be used to pay for normal apartment maintenance between tenants. We were told not to clean when moving out as "They have impossible standards and I don't want you to spend time and money cleaning, only to be charged anyway. If you forget something as simple as emptying the dryer lint trap they'll charge you the full $150 cleaning fee". Also expect a standard carpet cleaning fee and painting fee. Again, we were told that every tenant is charged this. We knew this going in after reading the previous reviews, so we didn't fight it -- but were surprised to see even more damage charges added to the list that were somehow "missed" during the inspection.
Overall the concierge staff is polite and helpful, especially Mohammad. The location is perfect for commuting into NYC. The gym at the clubhouse is well maintained and conveniently open 24/7. Beyond that, don't expect to find many positives at the Crossings.
Max of 2.